Contact Us

Have a question about sizing, an order, shipping or a return? We’re happy to help.

Customer Support

Email: customercare@shadecritters.com

Phone: 772-448-7848

When contacting us about an existing order, please include your order number and the email address used at checkout. We’ll respond as soon as possible.

Returns

Please begin your return through our online returns portal. Do not mail merchandise to our business address without first receiving return authorization and shipping instructions.

Business Address

Shade Critters
3725 SE Ocean Blvd
Sewalls Point, FL 34996
United States